Customer Feedback

Below are some things my customers have said about my handmade cycling caps…

90 Comments on “Customer Feedback”

  • JC, Chicago IL

    The little hat arrived in its envelope today. It’s beautifully crafted and exactly as I’d imagined it. Thanks again.

  • CM, Portland OR

    I just wanted to say thanks again for making me those super sweet hats. I wore the wool one this morning in the rain and it was so nice and warm. Take care,

  • MM, Houston TX

    I got the cap yesterday afternoon (Monday)– just love it, thank you so much. Will definitely recommend to friends and become a repeat customer myself. All the best,

  • TA, Austin TX

    I got it, it looks and fits great! yay! a cycling cap that fits me 😀

  • CT, Philadelphia PA

    Thank you! I really love this hat, I’m sure I’ll be back sometime.

  • JW, Portland OR

    hi Caroline, i never got a chance to thank you for my hat. i love it and its keeping my warm on these chilly days.

  • LT, NYC

    just wanted to let you know the cap arrived and i’m delighted with it! the [boyfriend] loves it. great work, and thanks a bunch for getting it to me so quickly!

  • AF, Bloomington IL

    I got the cap yesterday. It is awesome! The color matches perfectly and I love the stretch wool material. I am already trying to dream up new custom caps.

  • RH, Denver CO

    I received the hat later that day after I sent you an email. I love it, thank you! It fits perfectly – I have a very small head. 😉 And the bill size is perfect.

  • TB, Philadelphia PA

    I just received the cap in the mail and it is awesome! It’s beautiful and it fits perfectly. Thanks for getting it out to me so quickly. Thanks again.

  • BW, Trumansburg NY

    I just got my cap, it fits great, and furthermore it is the nicest cap I have ever had. It’s only been off for sleeping since I received it…must have another.

    Also, a couple mentions in the Serotta Competition Bicycle Forums here and here!

    And the Velocipede Salon, too!

  • DS, Portland OR

    just came in from the rain
    leaned my bike against the wall
    and thinking of an adjective to describe
    the cozy-warm cap on my head
    first thing springs to mind
    is simply, beautiful,
    bellisimo! thnks again

  • via NGS, Seattle WA

    i just found the line between sexy and too sexy. so, i crossed it. thanks”

    “totally cool. i love mine. these things are hip”

    “i heart mine. turd brown is the new black.”

    “that’s the nicest cap ever and no BS. It’s the first cap that actually fits my melon head. Quality is way nicer than anything I’ve seen AND yer a pal. Thank you.”

    “mine came saturday. the hat rocks. great job.”

  • DW, Nashville TN

    Holy smokes!

    I got it today …. ugh! I’ve got to be more patient!

    It’s perfect!

    I’ll be showing it off in Salem and at the 2nd Cross Crusade race in some town outside of West Linn next month! Hope to see you there.

    I can’t thank you enough. It’s perfect.

    Thanks again Caroline.

  • TC, Placentia CA

    Hey I got the cap the other day and I just wanted to say that out of all the other makers, [competitor name omitted], [second competitor name omitted], [third competitor name omitted]. All those I have purchased yours is my favorite. It was the biggest and I really like the brim. [Competitor] was o.k. [Competitor two] kind of on the small side and the [Competitor three] would only fit my daughter. I will buy again. Thanks,

  • SW, Berlin Germany

    Hey just a real quick note to let you know I received the caps yesterday and am duly impressed with their craftsmanship and, of course, their utility. They look as good in real life as your website promised. In fact, a little too good; my wife will likely be stealing the pretty one from me to wear for herself on the rare occassions when I’m not donning it this winter. The ear flap actually fully insulates in the way it’s supposed to. For whatever reason I’m particularly susceptible to ear-infections so this feature is crucial since, as a messenger, I’m on my bike nine hours a day, five days a week and can’t afford to get sick. Thanks again.

  • EG, NYC

    just wanted to let you know that the caps got here and they are FABULOUS!. the argentina stripe cap is the perfect color and will be the envy of all my cycling friends when i go down to argentina in december.

    and the wool cap is INSTANTLY my favorite! it fits perfectly and is awesome. black on black with the turqouise on the inside. the contrast stitching was a nice touch! it will bring a smile to me everytime i go to put it on. and it even fits under my helmet. perfection.

  • LT, NYC

    Thanks so much for getting my cap here so quick! I wasn’t even expecting it till later this week. I LOVE IT!

  • AP, Portland OR

    I wanted to let you know that I love the gray cap that [my friend] purchased for me at the bike fair. It f***in rules.

    It kept me warm even in -6 weather in Minnesota.

  • MB, Brooklyn NY

    Thanks SOOO much for the lil’ cap you made for my niece. I just know that seeing her run around in it will make my heart melt! I appreciate your prompt delivery and am VERY impressed with it’s construction. As an owner of 50-60 cycling caps (an obsessive collection, yes), it’s certainly one of the best I have ever seen!…

  • GK, Palo Alto CA

    Just wanted to drop you a note to thank you for the caps, now that I’ve had a chance to wear them in sun and rain, hot & cold. They’re awesome! The fit is great and the fabric weight is perfect for the spring.

    Thanks for a good product and a smooth transaction, it was nice doing business with you.

  • MB, South Yorkshire England

    Absolutely fantastic new caps, the slightly more generous crown really adds to that classic euro look and the reverse check peak is beautifully done.

    Thanks once again for all your help and i look forward to a few more of your fine caps in the near future.

  • CS, Corte Madera

    Got your caps last week, and I love them. They wear (and wash) quite well. Very cool!

    BTW, I was in Portland yesterday for a job interview… what a beautiful place where you live. Lots of bike lanes too. Very nice.

    many thanks

  • JT, Toronto Canada

    hi Caroline. the caps are genius! my husband wears his all the time (and looks very handsome!) and we can now look forward to the winter to wear the others. I plan on ordering some little caps for our daughters off your etsy site. thanks again, you do great work!

  • Richard, Vancouver WA

    Caroline
    got the ktm hat yesterday, swweeet. u do very nice work !! quite tasteful packaging 2. thank-you!!!
    cheers

  • Ben, Portland OR

    Caroline, I ordered on of your caps months ago and it quickly became my favorite. I wear it on any big ride or race I do as I always wear my favorite gear when doing those. Thanks and keep making stellar caps!

  • TR, Beavercreek OR

    Just wanted to let you know that I truly love my “Bianchi” cycling cap. Great job! It came out way better than I imagined… not that I expected poor quality, it’s just done really well and fits great. Thanks again, and I hope to get another from you someday.

  • CW, Sweden

    I want to thank you for your service and a great product. Your Caps are gorgeous they a work of art.

  • MK, Montreal Canada

    hi caroline,

    just wanted to let you know that i just received my cap! it’s totally great, totally adorable. thank you so much! and just in time too — the weather’s turning decidedly chill up here in montreal…

    thanks a million!!

  • TB, Tonawanda NY

    WOW— the cap is stunning, received it so quickly. Can’t wait to ” show it off” . thanks you for the excellent service.

  • DT, Greenville IL

    just got a little package in the mail with the coolest hat ever in it! i love the earflap and i’ll definitely need it for those winter rides. job well done!

  • LP, London England

    Thank you for the caps, they are both excellent. I’m very pleased with them!

  • IR, Portland OR

    I love my cap so much!! It kept me toasty all winter, no excuse not to ride, and makes me feel young and stylish, all Mary Tyler Moorish!

  • Kelly

    The ultralight wool cap is awesome! I absolutely love it. In fact, I just ordered another one. Perfection!

  • Ryan, Grants Pass OR

    Just recieved my custom 3-panel cap from Caroline and it is the bee’s knees. In corresponding with Caroline were were able to combine our ideas to make a cap that is entirely unique and very well constructed. I’m already brainstorming my next cap. A very Irish Gaelic thank you to Caroline for her excellent work: “go raibh maith agat!”

  • Tom

    Caroline
    Received the cap (red with white stripe). Nicely done! Wife already sick of me wearing it all the time. I’ll be back for more caps.
    Thanks,
    Tom

  • Felix Chia, Singapore

    I just received the King of the Mountain cycling cap. It was a perfect fit! Most of all it’s extremely comfortable, light and collapsible. I couldn’t be more impressed. The KOTM’s not only stylish, has meaning (Polka Dot Jersey) but also makes contributions to the North West Trail Alliance! I will definitely come back again for my cycling caps. Caroline’s also an extremely honest seller. She refunded me the difference in shipping fee, for how much I’ve paid and how much it cost.

    Best Regards,
    Felix

  • Ryan, Grants Pass OR

    Gifted my wife with a personally designed and Caroline constructed 3-panel cap for her birthday. The customized fit and attention to detail knocked this one out of the park. Thanks Caroline. . .what to do for my next cap. . .hmmm. . .

  • heather andrews

    Caroline is great! She exceeded my expectations in every way, from her delightful design and eye for color to her friendly service and speedy delivery. At this rate I fully expect the sleek design of her caps to make my head more aerodynamic when on the road. : )

  • Phillip Burgess

    I love my Little-package cycling cap. I have had it for about three weeks and I wear it constantly. I have found that it wicks moisture on rides to dinner, the bar, or just around town like a champ. Maybe I will get a heavier one for the winter. I get compliments on my cap almost every time I wear it. Thanks for making these in such high quality and yet still so affordable. By the way, shipping was super fast, I ordered late on Wed night and it arrived at my door in Tennessee on Saturday.
    Thanks,
    Phillip Burgess

  • DC from NJ

    Thank you for the absolutely perfect custom-made cap! The fit is spot on, it’s comfortable as heck, and the mesh backing keeps me cool. I’ve already been asked a couple of times “where did you get that cap?”, so I hope my answer leads to a few more orders. High quality workmanship, great price, what more could you ask….Thanks Caroline!

  • VK, San Francisco CA

    The King of the Mountain cap is truly the best cycling cap ever. Classy, practical, very well made, with perfect fit and ultra cool design. I am actually thinking of getting a second so I have one to wear when the other one is in the laundry pile. I will definitely want one of your tropical weight wool caps when you’re able to re-stock them for those not necessarily super cold but usually pretty rainy San Francisco winters. Maybe a spare too. . .

  • Dwayne Fishel

    I just received my custom cap from Little Package and it’s completely outstanding! It looks great and fits like a glove. I used reclaimed Harris Tweed from a jacket I bought for $5. The whole process was great, from the time I emailed Caroline with the idea, until the product arrived. I am very particular and Caroline answered all my questions with the greatest of ease (she can leap tall buildings too). I highly recommend Little Package, you can’t go wrong.

  • shawn

    I can’t say enough good things about Caroline’s caps. Shipping was super fast and free! The cap performs wonderfully on and off the bike, is super comfortable and fits very well. Quality is top notch and the fabric choices are spot on( pictures don’t do them justice). I highly recommend getting a wool one for all seasons. Do not hesitate to purchase! I’m so glad I stumbled upon this site and can’t wait to get another. Thanks again Caroline.

  • Ashlynn Neve

    Caroline’s caps are beautiful, stylish, and perfectly tailored. I have a light- weight cap from her that I wore all summer long. Despite its appearing fragility due to the thin quality of the fabric, it is still as strong as it was when I first received it in the mail- even after washing. Her work is durable. I ordered and just received her Ear Flap #5 cap, and I’m already in love with this one also. I am coming up with excuses to go ride my bicycle because of this lovely lady’s handiwork.

    Thank you, Caroline.
    Sincerely,
    Ashlynn Elizabeth Neve

  • Amanda Gilchrist

    I absolutely LOVE my cycling cap! It’s cute, stylish, lightweight, beautifully made, and it fits perfectly. The earflap is great for chilly weather. Seriously awesome.

  • Daniel Evans

    THANK YOU for such a GREAT and stylish hat. As soon as I walked in the door (had to wear it home ya know) my wife was like, Hey where’s mine? So we will be back soon to get another. You can tell it was hand made with care. It keeps me toasty and warm, fits perfectly, and in short I just love it!

    -Dan Evans

  • TS Poet

    I ordered this as a cycling cap, but love it so much that it now lives in my car. It’s perfect for walking the dogs in 20 deg weather, gives some warmth and the bill keeps the light rain off my glasses. The ear flaps are perfect for adding just a wee bit of warmth and they are long enough to cover my ears, never had a hat that could say that about before. It also looks smashing.

  • Mark Hudson

    I think this woman should be stopped, I’m addicted. I’ve just put an order in for my fourth cap.

  • Ian

    Got my first (yes, I say my first, as I expect there to be a few more) a couple weeks ago. Its a custom, a gift from my g/f. LOVE IT! Got it with a longer bill than usual, works great with the laid back position on the recumbent. The earflap is long enough to cover ALL of the ears and far down the back of the neck. Better coverage than a standard wool beanie cap. Just purchased one as a gift for a friend, and now to put my mind to a couple custom ideas.

  • Ashley

    I love my King of the Mountain cap, I fits perfectly for my almost GIGANTIC head thanks to a small adjustment that was made just for me.

    I was amazed with the level of detail that Caroline put in to the making of the cap and selling/packing/shipping of the cap. The effort that she puts in to all aspects of her caps made the experience special .
    Thanks!!!

  • Amu

    Thanks Carolin- I love my hat! Beautifully made and fits great. My first ride was 35 miles in 32 degree weather and it kept my ears toasty. I’ve gotten several compliments on it too!

  • JT

    I have two winter and two summer and have passed on a few caps to friends as well. Caroline’s Little Package caps are first rate, amazing. Fit great under a helmet and look great with the helmet off. Easy online transaction, she’ll answer your questions and ships them right out. Worth every penny. Thanks for making great cycling caps.

  • Janice Hopper

    I got my little Two Bells cap today. Amazingly fast shipping, nice packaging, for a very nice light-weight cap.

    Many thanks! And thanks for helping with relief for Japan. 🙂

  • Cathy Hull

    Received my cap – Casquette Rose – on Friday. My husband and I were both impressed with the quality. Plus it’s soooooo cute! :-). I wore it for the first time today and received many compliments. My daughter will probably steal it from me soon! We will definitely be ordering more!

  • Chris

    I received my dark gray tropical-weight wool cap today. The craftsmanship is fantastic and the sizing is spot on. I showed it to my roommate and we were both very impressed with the attention to detail and overall high quality of the cap. Caroline shipped very quickly, and the personal touches included with the cap are great. I will be ordering other caps from Caroline without question.

    Thanks!

  • Jill

    Hi Caroline, I got my first-ever cycling cap a couple weeks ago, your Casquette Rose, and I love it! It was the first step in cutifying my cycling wardrobe, and dang, it set a high bar. The fabric and construction are beautiful, and your service is wonderful. Thank you! p.s. I love that other comment, too. : )

  • Kim from South Korea

    Perfectly fit to my huge dome. No more headache, no more lines on my forehead. It’s very light and sewing is great. I love it very much. Will order other ones. d(^^)b

  • Vaughn

    I just got the World Champion hat, which I couldn’t resist because the rainbow stitching under the brim was such a unique and clever detail. This is my third Little Package hat and I can say that I am nothing but completely pleased with the crafts(wo)manship. I have had other hats, both commercial and handmade, and LP hats are just a cut above in quality of construction. My non-LP hats got kind of dumpy and blobby looking long before they were anywhere close to wearing out. My LP hats are wearing very well and I have found the fit of both the 3 panel and 4 panels styles to be very good.

  • Johnny B

    I have a number of Little Package caps. Caroline is my go-to-gal. She’s doing a series of custom caps for my team right now and we are all super excited. She makes awesome caps, what’s more to say?

  • Steve

    Simply put, you need one of these caps. Caroline is the best, and the fit, style, and workmanship of her caps are second to none. In a weird way, I wish she made all of my clothes.

  • chris tree

    Little Package Caps – the best bar none.

    Never worn anything so comfortable, whether it’s a stock cap or a custom order. Always beautifully made and Caroline is a delight to deal with.

    I won’t buy a cap from anyone else ever again.

  • Boots

    Caroline,

    I got my KOTM cap today and have to say I’m pleasantly surprised. The construction was great and the fit was even better – it definitely exceeded my expectations! The packaging alone told me this was made with TLC. I have a cap collection (Rapha, Assos, Campy, etc.) but this may very well become my favorite. I can already feel my climbing getting better 🙂 Until next time.

  • RYAN

    Once again Caroline came thru with top-notch quality, helpful design dialogue and quick turn around on a dozen very Velveeta caps. The group loves them! Thanks Caroline.

  • ANDREWTHEBEST

    YOUR HATS ARE THE SH*T YO SUPER WARM NEVER TAKIN IT OFF!
    ILL TAKE TWO MORE PLEASE?
    SEE YA SOON GONNA GO SHOOTIN EH!?
    BE WEARIN MY SHOOTIN HAT EH!

  • Nathan B.

    Oh, man! I love these caps! I’ve got two five panel caps and just ordered a wool earflap cap for my winter riding. I can’t take them off. I have a hard time finding caps that fit well and mine fit perfectly. The fabric is soft and wonderful and they look classic as hell. There is nothing better than a handmade item. Caroline is awesome to work with. She’s great at what she does. I’m now a loyal Little Package customer.

  • Nathan B.

    Best caps I’ve ever worn. Love them. Can’t stop wearing them. Want more of them. Beautiful. Just beautiful. Thank you, Caroline, for the great experience and joy every time I head out on the bike.

  • Dailyrandonneur

    My new hats look fantastic. The fit is spot-on. The red is bold and strong without being too bright. The green is sublime.

    Thanks for putting such great care into them! I’ll feature them on Cycling Cap Tuesday.

    Ed F.

  • Jason K

    I just got my wife a beautiful pink and brown cap for her birthday. She LOVES it and Caroline was amazingly helpful in the design and the creation of the cap! I am looking forward to getting one for myself.

  • Craig

    Caroline absolutely nailed my custom cap…. Great fit, perfect plaid matching, great contrasting threadwork, I can’t think of a single thing she could have done better. Plus, the customer service is out of this world…we’re on our 7th cap now, and we will definitely be purchasing more….

  • Cristina

    I got the Valentine cap. It arrived very quickly, packed with care and a little note.
    It fits very well and looks super cute. In a bad ass kind of way. Love it!

  • Carrie

    Quality Cap & Super Star Seller ~ Thanks a million for going above and beyond to get the lucky green cycling cap to me in record time. Will be taking your cap and hopefully some of that lightning speed magic to the L’Eroica race this October, weeeeee

  • Doug

    Caroline made the perfect cap for me, and that’s no easy task. Most cycling caps are too small for my sized noggin so I ordered a custom job. It couldn’t fit better and looks so stylish I want to wear it all the time. Plus, she shipped it with lightning speed. Thanks!

  • Chris

    Just purchased my third cap from Caroline and I am well pleased.
    Her workmanship is superb, and shipping is always prompt. These caps are obviously made with love.

  • Maile

    I LOVE the caps you made out of my fabric. They are so colorful – they looked great spread out on my mosaic table in my colorful kitchen http://www.flickr.com/photos/mcn7/7176331504/in/photostream. They look even better on our heads!

    I also love my fancy wool cap. It immediately went into the cedar chest to keep it away from moths until it needs to be called into action next fall. I might need to get another with that blue ear flap fabric you have. ‘Cause you never know when orange ear flaps will not keep you warm enough and you need to resort to blue flaps.

    Thanks again, Caroline!

  • Howard

    By far the nicest caps I’ve ever seen. My first was in one of the soft but sturdy light wool flannels with wool earflaps. The fabric was superb, the build amazing, and the (custom) fit totally comfortable. The band fits the head with no pressure points, and is sewn to lie thin and flat under a helmet. The bill doesn’t scrunch under the helmet or fold down over my shades. Amazing. The second cap is cotton, just as nice, every stitch perfect. Thanks for a wonderful product (and amazing, friendly, personalized service).

  • nickericbull@gmail.com

    I have three superb caps from Caroline and they are among my most beloved possessions! She does excellent work, and was a joy to talk to discussing my extra warm winter cap. I live in northern Maine and commute to work every day, she made a wonderful cap that kept me warm even on those below zero days last year!! Buy from her you will not be sorry:)

  • Mark

    I have now purchased both the summer weight three-panel wool cap and the washable pinstripe wool cap in the last four months. I own quite a few cycling caps (Rapha, Outlier, Walz, etc.), and Caroline’s meet or exceed the quality of all of these. The fit, craftsmanship, and style are superb, and the service and personal touch are wonderful. Buy from Caroline – you will not be disappointed!

  • NG

    Caroline, the two caps are absolutely fantastic. Beautifully sewn, and good shape and fit. And the lining is just as nice! I really appreciated your excellent advice while hashing out the details of this custom order. Thank you!

  • KA

    Hello Caroline
    Thanks for the most lovely cap. The detail is excellent. The fit perfect.
    Most cycling caps dont fit my noggin, but this one does.
    Kept the rain out of my eyes today on my ride.
    Ken Antons

  • Nicholas Rokitka

    Dear Caroline,

    As an aspiring randonnuer and living in Washington, DC, I regularly read http://chasingmailboxes.com. I’m not sure if you are familiar with the blog, but the author covers all things about rando and commuting cycling, very well written. I also enjoy cycling hats and riding in the cold, but have a difficult time finding a winter hat that covers my ears sufficiently. I own a Rapha winter hat. It is a little too heavy for 30 degree temperatures and my ears are not covered. Rather annoying for a hat that costs $60 something or another (at least I purchased mine on sale).

    As I was reading the Chasing Mailboxes blog and the author suggested your hats, I thought I would try one. I love wool, I love things made by one man/woman shops who you can write emails to directly, and I love cycling caps. Your earflap cap covered my ears more than sufficiently, breathed well, and for all intents and purposes disappeared on my ride. This is the highest praise I can give to a product’s design and production.

    Thank you so much for making such a lovely product! Although I own about 10 cycling caps, they are easily collectable and rather useful. As Spring and Summer is around the corner, I look forward to see your new patterns and designs. Thank you again!

    Nicholas Rokitka

  • CD, Hopkinton MA

    Hi Caroline,
    I just received my cap in the mail. It fits perfectly and is very well made! I especially like your attention to the small details such as the paper wrapping, labeling and your hand written note on the order. Its very refreshing in our world of Amazon and box store domination. My friends and family will be jealous, expect future orders from us!

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